Data and Privacy Policy

Data protection statement

We attach great importance to the protection of your personal data. We therefore strictly adhere to the legal provisions governing the admissibility of the handling of personal data. The following declaration gives you an overview of how we guarantee this protection and what kind of data we collect for what purpose.

I. General information on data processing

1. Scope of the processing of personal data.

We only collect and use our users’ personal data of insofar as this is necessary to provide a functional intake into the L&D Cares team as a member or as a support for the services our team provides. The collection and use of our users’ personal data takes place regularly and only with the user's consent. An exception applies in those cases where prior consent cannot be obtained for real reasons and the processing of the data is permitted by law. L&D Cares is entitled, with your voluntary consent, to collect, process and store, combine with other data, archive and use your personal data for the purpose of providing support via L&D Cares. You give your consent either in writing or by clicking on the corresponding declaration. In particular, personal data will only be passed on to third parties if you have given your express prior consent or if we are obliged to surrender the data, for example due to an official order.


2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, art. 6 para. 1 lit. a EU Data Protection Ordinance (GDPR) serves as the legal basis for the processing of personal data. In the processing of personal data required for the performance of a contract to which the data subject is a party, art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures. Insofar as the processing of personal data is required to fulfil a legal obligation to which our company is subject, art. 6 para. 1 lit. c GDPR serves as the legal basis. In the event of the vital interests of the data subject or another natural person requiring the processing of personal data, article 6(1)(d) GDPR serves as the legal basis. If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, art. 6 para. 1 lit. f GDPR serves as the legal basis for processing.


3. Data erasure and storage time

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.


II. Provision of the website and creation of log files

1. description and scope of data processing

Every time you visit our website, our system automatically collects data and information from the computer system of the calling computer.

The following data is collected:

  • (1) Information about the browser type and version used

  • (2) The user's operating system

  • (3) The user’s Internet service provider  of the user

  • (4) The user’s IP address

  • (5) Date and time of access

  • (6) Websites from which the user's system reaches our website

  • (7) Websites accessed by the user's system via our website

The data are also stored in the log files of our system. The IP addresses of the user or other data that enable the assignment of the data to a user are not affected by this. These data are not stored together with other personal data of the user.

L&D Cares cannot assign these data to specific persons. They serve exclusively for the statistical evaluation and improvement of our offers and services by providing information about the use of the information provided by L&D Cares.


2. Legal basis for data processing

The legal basis for the temporary storage of data is art. 6 para. 1 lit. f GDPR.


3. Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this the user’s IP address must remain stored for the duration of the session. Our legitimate interest in data processing pursuant to art. 6 para. 1 lit. f GDPR also lies in these purposes.


4. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.


5. Use of website analysis services

Some websites use Google Analytics, a web analytics service provided by Google Inc. ("Google"), 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will previously be shortened by Google within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities, and to provide the website operator with further services associated with website use and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. Google Analytics data may not be passed on without the customer's consent, unless special circumstances such as legal requirements exist.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address), and from processing these data by downloading and installing the browser plug-in available under the following link:

More information on how Google Analytics handles user data can be found in Google's privacy policy:

For further information on the collection and use of data by Google and your rights to protect your privacy, please refer to the data protection information at

6. Legal basis for data processing

The legal basis for the temporary storage of data and log files is art. 6 para. 1 lit. f GDPR.

7. Purpose of data processing

The purpose of using the data and of analysis with website services is to optimize our services.


8. Duration of storage and restriction of the use of cookies

Cookies are stored on the user's computer for up to two years and transmitted to our site by the user.

As a user, you also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.


III. Contacting

1. Description and scope of data processing

On some of our Internet pages there is a contact form which can be used for electronic contact. If a user accepts this possibility, the data entered in the input mask will be transmitted to us and stored. These data are:

  • (1) First name

  • (2) Name

  • (3) Subject

  • (4) E-mail

  • (5) Your message

At the time the message is sent, the following data are also stored:

  • (1) The user’s IP address

  • (2) Date and time of entry

Alternatively, you can contact us via the e-mail address provided. In this case, the user's personal data transmitted by e-mail will be stored.

In this context, the data are not disclosed to third parties. The data are used exclusively for processing the conversation.


2. Legal basis for data processing

The legal basis for the processing of data transmitted in the course of establishing contact is art. 6 para. 1 lit. f GDPR. If the e-mail contact aims at the conclusion of a contract, then additional legal basis for the processing is art. 6 exp. 1 lit. b GDPR.


3. Purpose of data processing

The processing of the personal data from the input mask serves us only  with regard to the processing of the establishment of contact.

The other personal data processed during the sending process via the contact form serve to prevent misuse of the contact form and to ensure the security of our IT systems.


IV. Data provided by you

1. Description and scope of data processing

In some areas of the site, you may be asked to provide personal information in order to use the offers or free features described or to participate in. You will be informed about which information you must provide for these offers and which data you can voluntarily provide.

In particular, the following data may be collected: Name, address, password, date of birth, e-mail address, declarations of consent, information on the concluded legal transaction.

To fulfill your order or registration we pass your data on to partners, who in turn act in conformity with the data protection regulations.

You can apply at any time to have your account deleted at

When subscribing to L&D Cares, the user receives a confirmation message after registration, which contains a link to the final registration (double opt-in). This ensures that the entry into the L&D Cares team is explicitly desired..


2. Legal basis for data processing

If the purpose of data collection is to conclude a contract, the legal basis for processing is art. 6 para. 1 lit. b GDPR. Furthermore, data will be processed on the basis of a consent given by you (art 6 para. 1 lit. a GDPR).


3. Purpose of data processing

The data is processed for the purpose of enabling the use of the respective offers and functions. Inasmuch as you provide further data voluntarily, we use them to design our services according to your needs.


4. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. This is usually the case if the service you have used is cancelled.

If statutory provisions provide for retention obligations (e.g. six years for commercial letters received, section 257 (4) HGB), deletion shall take place after expiry of the corresponding period.